digitizing video tape faqs

Here are the common question we hear

I've been shopping around for an online service to convert my video tapes to DVD.  

These guys make it simple! They are a small company, and you are important to them. 

How much does it cost?

The cost of Digitizing your video tapes is based on the number of items you send in and the resolution you choose.  To learn more, visit the Pricing Page.   

Digitizing Video Tape FAQs


I have a MAC computer. Will this work?

Yes.  We know that MAC computers sometimes don't paly well with Windows files, so if you indicate that you use a MAC during checkout, we'll make a QuickTime (.mov) movie that plays on your MAC.  

Digitizing Video Tape FAQs

Do you offer discounts?

No, because we think it's wrong to advertise high prices then offer big discounts. Just doesn't seem an honest way to conduct a business!

We offer low prices everyday.  We keep track to the competition to make sure our prices are among the lowest on the internet.  

Digitizing Video Tape FAQs

How long does it take?

Nobody digitizes faster than us. Standard processing is included for free and can take approximately 2-4 weeks to completely finish your order. However, we do offer expedited processing options that allow you to have your order completed in as little as 3 days!  

What will I get back?

You have a choice of a Data Disk, USB Stick, or External Hard Drive or Cloud delivery.  In addition, you can request a DVD Movie Disk for use in a DVD player to watch you digital videos on your TV.  Make this selection during checkout.

Can I send other types of items in along with my VHS tapes?

Yes! You can mix and match as much as you'd like. We can digitize most types of consumer media, including video tapes, film, photos, and slides. For a full list of what we can digitize, visit What We Digitize.

Digitizing Video Tape FAQs


What is the difference between a DVD Data Disk and a DVD Movie Disk?

The Data Disk is designed to work with a computer.  The movie disk is designed to work in a DVD player.  The DVD Movie Disk is an addition cost, and you make the choice during checkout.  

What if there is only 15 minutes on my VHS?

No worries.  We will digitize everything that is on there.  However the price is per tape, so you will get charged the same no matter how long the recording is. 

Where are you?

We are in the great and sales tax free state of Oregon.  Our processing center is in the small town of Philomath, Oregon. 

Do you send me a box?

We think you should get to choose how you ship.  We'll send you a box just like the other guys, or we will send just the shipping label, or you can ship on your own.  For more info: 


What if my tape is a little over the 2 hour economy limit for Economy class?

We play the tape until it stops.  We realize that sometimes there are 2 hrs and 10 mins of movie there.  No worries, we won't cut off the end, and we won't make you pay a higher price either.  

Which output choice should I choose?

This is really up to you and how you would like to have your digitized files. We can put your digitized files on the cloud for digital access and download, put them on a thumb drive, or burn them to playable DVDs. However we deliver your digital files, it is very important that you make a copy on your hard drive immediately!


Mini DV



Follow this simple process to find which resolution fits your needs the best

See Digitizing Video Tape FAQs above

Figure out what type of video tape you have

  • Compare with the photos above.

    • If you have VHS, and it's 2 hours long, go economy

    • If you have a VHS longer that 2 hours, go premium.  (Economy is limited to 2 hrs)

      • The number next to the type logo will be 60 or 120 on most tapes.  If the number is greater than 120, the tape is longer than 2 hours.  

    • If you have one of the 8mm series or VHS (including VHS-c) go economy 

    • IF you have a DV or MiniDV, go premium

  • If not clear what tape you have, Click Video Tape Identification Guide.  

  • If you have a giant TV, go premium.  

How we've made this so simple:

  1. We use electronics that have much more horsepower than needed, and don't get interrupted by other stuff going on the computer.
    1. This requires expensive circuit boards that have direct access to the computer's memory.
  2. We convert to one size better than the highest video standard possible for a given video tape type.  

What this means to you:

You get the best video possible from your tapes when we convert them to digital.  

Digitizing Video Tape FAQs:  DVD types

PRIVACY PROTECTION: We are concerned about the Privacy and property of all our clients.  we will protect your Property at all times while it is in our possession, and the Privacy of your information and images to the best of our ability.
convert slides to digital

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