Testimonials

Google and Facebook reviews are the best way to see what verified customers have to say about our services.  Here are links to these reviews on Google and Facebook.  

Our favorite reviews are below.  To see the complete and up to date list, please visit our google or face book review pages.

DpsDave converted this photo of Astronaut Thomas J. Hennen aboard Atlantis on STS-44

Christian

They were ready to answer any email I sent within minutes.....

Had these folks scan 4500 of my dad's and grandfather's slides, dating back to the 50s. They were ready to answer any email I sent within minutes, took care of everything fast, and the scans look amazing. Their website is a little bit old-fashioned, but don't be fooled, they are the best out there.


Amy

 I am so thrilled with the service from start to finish....

I sent 2600 of my mom’s Kodachrome slides to DPSDave. They Were from 1951-1985. I have been so afraid to send these to any of the big labs for scanning.

A few of my photographer friends recommended this site. I requested the expedited service. My slides were a bit more of a challenge as they all had individual metal frames and were also in another sleeve as well.


The most fragile ones were from my dad’s time in Korea. I can’t believe how fast these were done. I got to see them right away via Dropbox. I am so thrilled with the service from start to finish. Great prices too. Highly recommend. Will use again. 


Margaret

I can’t imagine there is anyone out there better than this company....

Very knowledgeable. Great results on my nearly 6000 slides — some very old. Very quick turn-around. Quick with answers to my questions. I had them put on USB and wow have we freed up space! I can’t imagine there is anyone out there better than this company.


Testimonials

Judy I

A very positive experience from start to finish.

All of my questions were answered promptly in advance of placing an order, and communications from the company were timely and informative. I had both slides and prints transferred to digital format, and they did an excellent job within the estimated time frame and cost.


Allen O

The service was excellent. They answered my questions and stepped me though the process.

During my military service in the USAFSS in the early 1960s I began taking slides. For various reasons I had not seen any of them in 4 decades. I tried converting some on my own years ago but the process was very slow and the results, iffy. Recently (2019) someone recommended DPSDave.


I was very cautious as I had never heard of them and my slides were very important to me. The service was excellent. They answered my questions and stepped me though the process. I had two concerns.


One was losing them or damage in shipping and the other was quality of results. They used *** which I've found to be the most reliable package delivery system and I was thrilled with the results! I had a couple of special requests and they were done exactly as requested.


These are good folks. I will be using them for other conversions and have already recommended them to family and friends.


Thanks much Dave!


John L

The service was excellent. They answered my questions and stepped me though the process.

DpsDave processed over 700 slides from the 40's to the 70's for me. The digital images came back looking great. A few slides were falling apart and they did not charge anything extra for handling them.


They put the images into folders according to how I had sorted them, named each photo image appropriately, and the shipping process was flawless. I recommend this service


These Testimonials are from actual customers

faq

Will these play on my TV?

Our Movie Disks are designed to play on your TV through your DVD player.  On the other hand, our Data Disks are designed to work on your computer. Some DVD Players can play the Data Disks, and there will yellow oval sticker with JPEG in the center of the oval if your DVD player is designed to play from a Data Disk.  No sticker, no luck. 

Most Windows computer can play a Movie Disk.  Apple computers will not play a Movie Disk without special software.  Whether you have an Apple computer or a Windows computer, we will get a movie that works for you!

May I drive to Oregon and drop off my videos to be digitized?

Of course!  However, you must come to our processing center which is located at 125 Main in Philomath Oregon.  It’s the old City Hall, and we occupy the first floor.  We work odd hours, so please let us know when you’re coming so we can make sure to meet you. 

How are you different, why should I order from you?

We strive to offer the best image quality, best price and best service available anywhere, and our customers agree.  Check out or testimonials, prices and equipment pages for more information.   

How is this possible?  We are engineers with the backgrounds needed to create new scanning equipment which takes advantage of......

How should I package my slides (or photos)?

Group the photos or slides into stacks, and secure these stacks with rubber bands, baggies, envelopes, cling wrap or aluminum foil in such a manner that they are held tightly together.

Slides are particularly problematic, as it’s their nature to escape and travel about inside boxes. If you have a stack of slides held together with rubber bands that would come apart if you dropped it on the floor, it’s probably going to come apart inside the box during shipping. Limiting stacks of slide to 4 inches high and using two rubber bands to secure them works well. Slides are susceptible to damage if they are loose inside a box.

Photos travel safest in plastic bags, envelopes, or stacked up and held together with a rubber band. Most photos are not damaged by rubbing against each other during transit. However, some very old paper photos can be damaged in this manner, so use your best judgment. For these very old photos, a piece of padding between each photo ensures safe shipping.   More info:   SAFE SHIPPING or  SHIPPING OPTIONS  and PACKING TIPS

How does the ordering / shipping process work?

Here’s how the process works:

  1. Organize your photos and slides as little or as much as you like. See our Organizing your Photos page.
  2. Prepare your photos, slides, albums, negatives or VHS tapes for shipping to our scanning Facility in Oregon. See our PACKING TIPS page for more information.
  3. Click a Place Order Button, and choose which service you want. You will be asked to choose options and later to enter your order information and return address. That’s it! We don’t require any money upfront.
  4. You can pack and ship any way you want.
  5. When you package arrives, we will send an e-mail letting you know.

When we complete the order, we will ship immediately, and send you an email. We will create and email an invoice at that time as well. You can pay the invoice with a credit card or send us a check.

Now that I have my disk, how do I see my digital images?Now that I have my disk, how do I see my digital images?

How do I organize my photos to be most convenient for you?

Carousels are super safe way to ship slides but add to the price. However, leaving the slides in the carousels and letting us deal with it saves a vast amount of your energy.    The same logic applies to photo albums ane slides in sleeves. 

What is the best way to ship my photos?


We encourage UPS, but FedEx and DHL are acceptable alternatives.  We discourage the US Post Office, as 0.8% of the parcels that enter the USPO system get lost.  On the other hand, UPS domestic has less than a 0.01% loss rate.  When UPS packages are insured and Adult Signature Confirmation upon Delivery is required, the loss rate is below 0.001%.  Your box has a better chance of getting hit by lightning than getting lost! 

What resolution do you use?


Our 6,000 DPI for slides is the highest resolution money can buy.  Fine grain film used for slides back in the day had 5,000 “grains” per inch, so we digitize at 6,000 dots per inch to capture all the detail in the film.  Scanning at a resolution that is less than the grain in the film creates jagged edges in the digital images, and we see that as being out of focus. 


Prints were usually printed on papers with 600 grains per inch, or were digitally printed at 600 DPI, so we advise using our Hi Def print scanning service, which digitizes at 600 DPI.  However, portraits printed in a photography studio or similarly high value photographs are exposed the fine grain papers, and our 1200 DPI digitizing service matches the fine grain papers. 

Will I be able or rearrange the order of my digital images after I get the order back?

You will be able to change everything on a digital image that has anything to do with how your images are displayed on your computer.  However, how your computer sorts and displays your images is determined by the setting on your computer, not the settings on the image. 


Why does DPI matter?

Up to a certain point, DPI (Dots Per Inch) has a powerful influence on the quality of your digital image.  A good, sharp original will look fuzzy if the digitizing process uses too low of a DPI setting.  This is because the lower DPI setting makes the sharp edges slightly jagged, and we see that as out of focus.  Therefore the DPI of the scanning process should be equal to or greater than the grain size in the original.


Get in Touch


Email
Support@dpsdave.com

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